It's A Family Affair

July 01, 2013

Last week we delivered dolls to a mom and her two daughters. To make it even cuter all three dolls have matching monogrammed hearts. As the dolls have had a few days to settle in, the sweet Amanda Harper (Style Consultant at Style Me Divine) was kind enough to share these adorable pictures of her little girls and their new friends.

Amanda wrote "Just gave the girls their dolls before bed and they love them, and they both chose the dolls I had picked for them. They are so beautiful x  PS The She-roe is the mummy doll : )"

Thank you so much for letting us into your home and brightening the day of 3 little orphans who will be receiving new dolls soon!

For Tender Heart Amanda selected: Body Sand, Hair Wheat Bon Bons, Eyes Berry

For She-Roe Amanda selected: Body Sand, Hair Chestnut Side Bun, Eyes Berry

For Seedling Amanda selected: Body Sand, Hair Wheat Bon Bons, Eyes Berry

Amanda later wrote "Anna just loves her doll, such a beautiful design the long limbs are perfect for carrying her doll on her shoulders and dancing round x"

If you have received your doll we would love to see how she is fitting into the family. Send your pictures over to us here. xo




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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.  

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details.  While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.