STUDIO CLOSED FOR THE HOLIDAYS: ALL ORDERS PLACED TODAY WILL SHIP FIRST WEEK OF JANUARY 2025 🌲

Kindness Is Never Wasted

March 27, 2014

Saying thank you, opening a door, feeding a street cat, giving a hug, listening...

"No Act Of Kindness Is Ever Wasted" - Aesop

Find more Purpose Pocket™ wisdom here.

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Also in The Karmic Goodness Edit

Dumyé…Nine Years In The Making

June 30, 2022

This month we turned nine! Nine whole years of joy, learning, triumph and the challenges of running a small but global business with a greater purpose. As we head into our tenth year, I wanted to take a moment to reflect with you.

Birthday Party Guide

June 22, 2022

In honor of our ninth birthday this month, we have found some of the most fun birthday party inspo that pulls in some of the good, old-fashioned fun we so loved as kids ourselves.

5 Children’s Books That Introduce Acceptance

June 03, 2022

As June is pride month, and with all of the other noise in the world today, it’s a good time for us to talk to our kids about the meaning of accepting ourselves and others, for exactly who we are.

Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details. While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.