STUDIO CLOSED FOR THE HOLIDAYS: ALL ORDERS PLACED TODAY WILL SHIP FIRST WEEK OF JANUARY 2025 🌲

#MommyAndMeMonday // Animal Shelter

October 17, 2017

Neeva often tells me that she wants to do what I do, except she wants to help orphan animals instead of orphan kids. For #mommyandmemonday we decided to visit an animal shelter, in my hometown, so we could give the ‘orphaned’ animals some much-needed love and attention.

We donated doggie treats and went around visiting every animal in the place from ferrets to birds to bunnies. Neeva grew quite fond of one of the dogs there. She was devastated when I had to explain that we could not adopt ‘Rocky’. (We’ve already rescued 3 dogs as it is!) But her little heart couldn’t handle leaving the animal behind with no family to love it. She wept. She protested. She shouted in frustration. She couldn’t fathom my ‘cruelty’ of leaving the dog behind.

I understood her pain because on every giving trip I have done with Dumyé, I have wept. It’s emotional to see innocent children having to endure such difficult circumstances. I wish I could ‘save’ them all. But instead I quickly bury my grief, to make way for gratitude. I have the opportunity to serve these children, bringing them a much-needed escape from their harsh reality.

I knew that day Neeva’s heartbreak would eventually pass. I only hope that her feelings of helplessness served to fuel her appetite to do good. As she grows she will learn to find gratitude even in the most desperate of situations. Because without gratitude there is no hope.

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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details. While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.