STUDIO CLOSED FOR THE HOLIDAYS: ALL ORDERS PLACED TODAY WILL SHIP FIRST WEEK OF JANUARY 2025 🌲

Flamingo Adventures

January 11, 2014 2 Comments

Thank you Emma for sharing the fabulous picture! Our guess is that in little A's dreams, her and She-Roe ride that beautiful flamingo on some wild adventures. xo

"Amani's adorable Dumyé doll arrived! Thank you Dumyé! #customised #madeindubai #gorgeous #handmade #redhair #paleskin" - @EmmaJriedel

Personalize A Doll Of Your Own Now

2 Responses

Dumyé

August 21, 2014

Hello Elisa,

Unfortunately we do not. At the moment all our dolls are limited edition and She-roe sold out rather quickly. I hope that you will find another doll that speaks to you and if you join us as a Dumyé Insider we will send you an email when ever we launch a new doll.

You can sign up here: http://eepurl.com/1vp71

ELISA

August 16, 2014

Hi, do you still make the lovely doll with the white lace top and white shorts?
Cheers
Elisa

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Shipping & Returns

How long until my order ships?

All items ship within 72 hours with the exception of our Personalized Designer Dolls, which can take up to 2 weeks, as they are made to order.

After my order ships, how long does it take to get to me?

Within the United Arab Emirates it takes 1-2 days and internationally it takes 3-5 days. Most of our international orders ship via FedEx. You will receive a tracking number by email once the courier has collected your order from our studio.

Where does my doll ship from?

All our dolls are handmade in the United Arab Emirates and ship from there.

Will I have to pay customs and duty charges?

Please be advised that international orders may incur a customs or duty charge upon entering your country. These charges are determined and paid to your government. Dumyé does not have any control over these charges. Please touch base with your countries customs office for more details. While we cannot guarantee it, historically speaking dolls shipped to the USA have not incurred any additional charges upon entering the country.

Can I return my order?

We want you to be super happy with your doll. If you're not, we would like the opportunity to make it right. You may return any order within 14 days of receiving it. Send us an email to hello@dumye.com and we will let you know what needs to happen next. Shipping is nonrefundable. Please note, our Personalized Designer Dolls and any doll that has been personalized with a monogrammed heart has been made just for you and is not eligible to be returned. If your order is defected please except our apologies and send us an email to hello@dumye.com with a picture of the defect, so we can swiftly make things right.